Claims Guide

Follow this step-by-step guide, complete with screenshots, to learn how to file a claim on our platform if your insured transaction encounters a loss of funds.

File a Claim

  1. Visit our Dashboard

  2. Verify your wallet by clicking the "VERIFY" button

Web3Shield | Dashboard

  1. Find the respective insured transaction

  2. Click the "CLAIM" button

Web3Shield | Dashboard Transactions

  1. Review your transaction details

  2. Fill in the Claim Request form

  3. Click "SUBMIT"

Web3Shield | Dashboard Claim Request

Track your Claim

  1. On the Dashboard, switch to the Claims tab

  2. Find the respective claim

  3. Click the "VIEW" button

Web3Shield | Dashboard Claims

  1. Your claim status can be tracked from this page

Web3Shield | Dashboard View Claim
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